Shipping policy
Shipping Policy
Effective Date: July 9, 2026
Thank you for shopping with Ali Brothers. We are committed to delivering your orders quickly and safely across Pakistan.
Order Processing
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Orders are processed within 1–2 business days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive an order confirmation and shipping update once your order has been dispatched.
Delivery Time
Estimated delivery times are:
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Karachi: 1–3 business days
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Major Cities: 2–5 business days
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Other Areas: 3–7 business days
Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Any free shipping offers will be clearly mentioned on our website.
Order Tracking
Once your order has been shipped, you may receive tracking information via SMS, WhatsApp, email, or phone call (where available), allowing you to monitor the status of your shipment.
Delivery Information
Please ensure that your shipping address and contact number are accurate when placing your order. Ali Brothers is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Failed Delivery Attempts
If delivery cannot be completed because the customer is unavailable or provides incorrect information, the courier may attempt re-delivery or return the parcel to us. Additional shipping charges may apply for reshipping.
Damaged or Missing Items
If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of receiving your parcel. We will review the issue and work to resolve it as quickly as possible.
Delivery Coverage
We currently deliver across Pakistan. Delivery availability for certain remote locations may depend on our courier partners.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Ali Brothers
Phone: 0300-5241183
We appreciate your trust in Ali Brothers and strive to provide a smooth and reliable delivery experience.